1 Introduction
This Privacy Policy applies to all personal data collected by Jili 58 through its website at jili58.my, mobile platform, and any related services. By registering for a Jili 58 account or continuing to use the platform, you acknowledge that you have read and understood this policy.
"Personal data" in this policy means any information that identifies or could reasonably be used to identify you as an individual — your name, contact details, payment information, and device identifiers are all examples. General, non-identifiable data such as aggregated traffic statistics is not personal data and is not covered by this policy.
Jili 58 acts as the data controller for the personal information you provide through the platform. If you have questions or concerns about how your data is handled, contact us at privacy@jili58.my — we'll respond within 5 business days.
Philippine Data Privacy Act: This policy is designed to comply with Republic Act No. 10173 (Data Privacy Act of 2012) and the National Privacy Commission's guidelines. Your rights as a Filipino data subject are protected under this law and are described in full in Section 7 below.
2 Personal Data We Collect
Jili 58 collects different categories of personal data depending on how you interact with the platform. Here's a breakdown of the main data categories and what they include.
| Category |
Examples |
Required? |
| Identity Data |
Full legal name, date of birth, nationality, government ID number and type |
Yes — for KYC |
| Contact Data |
Mobile number, email address, residential address (province/city/barangay level) |
Yes — for account |
| Financial Data |
GCash number, Maya account, bank account details (for withdrawals), transaction amounts and dates |
Yes — for payments |
| KYC Documents |
Scanned or photographed copies of Philippine government-issued ID (e.g., PhilSys ID, passport, driver's license) |
Yes — before withdrawal |
| Usage Data |
Pages visited, games played, bet history, session duration, login timestamps |
Automatic |
| Device Data |
IP address, device type and model, operating system, browser type, screen resolution |
Automatic |
| Communications Data |
Support chat transcripts, email correspondence, complaint records |
Where applicable |
Jili 58 does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is contained in your submitted government ID photograph.
3 How We Collect Your Data
Directly From You
Most of your personal data comes directly from you during registration, KYC verification, deposit and withdrawal requests, and when you contact Jili 58 support. You choose what information to provide, but some categories — identity, contact, and financial data — are necessary to operate your account and process transactions.
Automatically Through Platform Use
When you use the Jili 58 platform — whether on your phone's mobile browser or on a desktop — certain technical data is collected automatically. This includes your IP address, device identifiers, browser information, and a record of your in-session activity. This data is collected primarily to maintain platform security, prevent fraud, and improve the user experience. It is not used for targeted advertising.
From Third-Party Verification Services
During the KYC verification process, Jili 58 may use an identity verification service provider to confirm that the documents you submit are genuine and match your account details. These providers return a verification result to Jili 58 — they do not retain your document images beyond what is necessary for the verification.
Whether you're playing from Dumaguete or anywhere in the Philippines, Jili 58 keeps your data safe.
From Payment Processors
When you make a deposit or withdrawal via GCash, Maya, or a bank transfer, the payment processor confirms the transaction details to Jili 58. We receive confirmation of the transaction amount, payment method reference, and timestamp. We do not receive or store your full GCash PIN, Maya PIN, online banking password, or full card number. Payment credentials remain with your payment provider.
Jili 58 stores only what is necessary for transaction records and regulatory compliance — specifically, the partial account reference (e.g., the last four digits of a card number or the linked mobile number) to reconcile deposits and withdrawals against your account history.
4 Why We Use Your Personal Data
Jili 58 collects and uses personal data for specific, legitimate purposes. We do not process your data for any purpose beyond what is described below. For each purpose, we have identified the legal basis under the Data Privacy Act of 2012.
- Account creation and management — To create and maintain your Jili 58 account, verify your identity, and manage your account settings. Legal basis: performance of contract.
- Processing deposits and withdrawals — To receive funds from your chosen payment method and send winnings back to your verified account. Legal basis: performance of contract.
- KYC and age verification — To confirm you are 18 or older and that your identity matches your account details before processing your first withdrawal. Legal basis: legal obligation and legitimate interest.
- Fraud prevention and security — To detect and prevent unauthorised access, bonus abuse, account takeover, and money laundering. Legal basis: legitimate interest and legal obligation.
- Regulatory compliance — To comply with applicable Philippine gaming and financial regulations, including record-keeping requirements. Legal basis: legal obligation.
- Customer support — To respond to your questions, resolve complaints, and improve service quality. Legal basis: performance of contract and legitimate interest.
- Platform improvement — To analyse usage patterns and improve the Jili 58 platform based on aggregated, anonymised insights. Legal basis: legitimate interest.
- Responsible gaming monitoring — To identify patterns of play that may indicate problem gambling and to apply self-exclusion or cooling-off periods when requested. Legal basis: legal obligation and legitimate interest.
- Service communications — To send you account-related notifications such as transaction confirmations, security alerts, and policy updates. Legal basis: performance of contract. You cannot opt out of essential account communications.
- Promotional communications — To inform you about Jili 58 promotions and new features, where you have opted in to receive marketing messages. Legal basis: consent. You can withdraw consent at any time through your account settings.
5 Who We Share Your Data With
Jili 58 does not sell personal data. We share your information only in the following circumstances and only to the extent necessary for each purpose.
Payment Processors
To process your deposits and withdrawals, Jili 58 shares transaction data with payment service providers including GCash, Maya, bank transfer gateways, and card payment processors. Each provider receives only the information necessary to complete the specific transaction. All payment processors used by Jili 58 are required to maintain appropriate data security standards.
Identity Verification Providers
During KYC, your identity documents and personal details may be shared with a third-party identity verification provider to confirm document authenticity. This provider acts as a data processor on behalf of Jili 58 under a data processing agreement and is not permitted to use your data for any purpose beyond the verification service.
Regulatory and Legal Authorities
Jili 58 may disclose personal data to the Philippine Amusement and Gaming Corporation (PAGCOR), the National Privacy Commission, law enforcement agencies, or courts where required by law or where we have a good-faith belief that disclosure is necessary to prevent fraud, protect security, or comply with a legal obligation. We will notify affected players of such disclosures where permitted by law to do so.
Platform Service Providers
Jili 58 uses trusted service providers for platform hosting, analytics, and customer support tools. These providers access personal data only as necessary to perform services on our behalf and are contractually bound to protect it in line with this policy. They are not permitted to use player data for their own purposes.
International Transfers: Some Jili 58 service providers may process data outside the Philippines. Where this occurs, we ensure that appropriate safeguards are in place to protect your personal data to a standard at least equivalent to Philippine data protection requirements.
6 How Long We Keep Your Data
Jili 58 retains personal data only for as long as it is needed for the purpose for which it was collected, or as required by Philippine law. The following retention periods apply.
| Data Category |
Retention Period |
Reason |
| Account registration data |
Duration of account + 5 years after closure |
Regulatory and audit requirements |
| KYC documents |
Duration of account + 5 years after closure |
Anti-money laundering (AML) regulations |
| Transaction records |
7 years from transaction date |
Financial record-keeping obligations |
| Bet and game history |
5 years from date of activity |
Regulatory compliance and dispute resolution |
| Support communications |
3 years from last interaction |
Service quality and dispute resolution |
| Device and usage data |
2 years from collection |
Security, fraud prevention, platform improvement |
| Marketing consent records |
Until consent is withdrawn + 1 year |
Evidence of lawful processing |
When a retention period ends, data is securely deleted or anonymised so that it can no longer be linked to you as an individual. Anonymised, aggregated data may be retained indefinitely for statistical analysis.
From El Nido to the heart of the Philippines — Jili 58 keeps your privacy protected wherever you play.
Your Privacy Rights Under Philippine Law
As a Filipino data subject under Republic Act 10173, you have a set of legally recognised rights over your personal data. Jili 58 supports and honours all of these rights. To exercise any of them, contact us at privacy@jili58.my — we'll acknowledge your request within 2 business days and provide a full response within 30 days.
There is no fee for submitting a data rights request unless the request is clearly excessive or repetitive. We may ask you to verify your identity before processing a request to ensure we're acting on instructions from the actual account holder.
7 Your Privacy Rights
1
Right to Be Informed
You have the right to know that Jili 58 is collecting your data, what data is collected, why it is collected, and how it is used. This Privacy Policy fulfils that obligation.
2
Right of Access
You can request a copy of all personal data Jili 58 holds about you at any time. We'll provide it in a readable format within 30 days of your verified request.
3
Right to Rectification
If any personal data we hold is inaccurate or incomplete, you have the right to request correction. For account details, you can update most information directly in your Jili 58 account settings.
4
Right to Erasure
You can request deletion of personal data that is no longer necessary for the purpose it was collected, where there is no overriding legal obligation to retain it. Note that regulatory retention requirements may limit what can be deleted.
5
Right to Object
You have the right to object to the processing of your personal data for marketing purposes. You can opt out of promotional communications at any time through your account settings or by contacting support.
6
Right to Data Portability
You can request your personal data in a structured, commonly used, machine-readable format to transfer to another service. Contact privacy@jili58.my to make this request.
8 Data Security
Jili 58 implements industry-standard technical and organisational measures to protect personal data from unauthorised access, alteration, disclosure, or destruction. Security measures include but are not limited to the following.
SSL/TLS Encryption (data in transit)256-bit
Database Encryption (data at rest)AES-256
Two-Factor Authentication (2FA)Available
Intrusion Detection Systems24/7 Active
Payment Data IsolationPCI-Compliant
- Staff access to personal data is restricted on a need-to-know basis with role-based permissions
- Automated alerts for unusual login activity or large withdrawal requests
- Regular security reviews and vulnerability assessments
- Secure data destruction when retention periods expire
- Incident response plan for data breaches, including NPC notification within 72 hours where required
Despite these measures, no platform can guarantee absolute security. If you believe your Jili 58 account has been compromised, contact support immediately so we can lock the account and investigate. We also strongly recommend enabling 2FA in your account settings — it takes under a minute to set up and significantly increases your account security.
9 Cookies and Tracking Technologies
Jili 58 uses cookies and similar technologies on jili58.my to make the platform function correctly and to understand how it is being used. Here's what you need to know about how we use them.
Strictly Necessary Cookies
These cookies are required for the platform to work. They manage your session login, keep you authenticated while you navigate between pages, and enable the payment flow. You cannot opt out of these cookies and continue to use Jili 58 — they are essential to the service.
Functional Cookies
These cookies remember your preferences — such as your preferred language or the table type you last played — to save you time on repeat visits. They are not strictly necessary but improve your experience on the platform.
Analytics Cookies
Jili 58 uses anonymised analytics data to understand how players navigate the platform, which games are most used, and where technical issues occur. This data is aggregated and cannot be used to identify individual players. You can opt out of analytics cookies through the cookie preference settings accessible at the bottom of the Jili 58 website.
Jili 58 does not use third-party advertising cookies or allow external advertising networks to place tracking technologies on jili58.my.
10 Minors
Jili 58 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under 18 years of age. Age verification is part of the registration process and the KYC verification that is required before a first withdrawal.
If Jili 58 discovers that personal data has been collected from a minor — whether through a misrepresentation of age during registration or through account sharing — that data will be immediately deleted, the account will be closed, and any balance will be handled in accordance with our Terms and Conditions. If you believe a minor has accessed Jili 58 using your account or someone else's account, contact us immediately at support@jili58.my.
11 Changes to This Privacy Policy
Jili 58 may update this Privacy Policy from time to time to reflect changes in our data practices, new features, or updates to Philippine data protection regulations. When we make material changes to the policy, we will:
- Update the "Last Updated" date at the top of this page
- Notify registered players via the email address or mobile number on their account
- Where changes are significant, display a notice on the Jili 58 platform when you next log in
Continued use of Jili 58 after notification of a policy update constitutes your acceptance of the revised terms. If you do not agree to a material change, you have the right to close your account by contacting support. Any data collected before the policy change will continue to be handled under the terms that applied at the time of collection, unless Philippine law requires otherwise.
